Ingram Micro 06/01/2012 Ingram Micro Professional Services Manager - Latam Responsibilities He have represented Latin America in ServiceX comitee, helping to define the foundations of the current service strategy. He work on the professional services best practices definition, also documenting the global service delivery organizations offering with their growth areas. Closed agreements with vendor service and education programs, including Palo Alto ATP. Palo Alto CPSP and Veeam VASP, among others. Its relationship with the global services team made it possible to expand the local offer, simplifying the countries' access to these services through the Center of Excellence. Collaborated in the technical vendor onboarding like Quest and UiPath, and in the creation of their services catalog. With a more established offering, he work on the definition, approval, and communication to the countries of the pro services quotas
Ingram Micro Professional Services Manager - Latam Responsibilities He have represented Latin America in ServiceX comitee, helping to define the foundations of the current service strategy. He work on the professional services best practices definition, also documenting the global service delivery organizations offering with their growth areas. Closed agreements with vendor service and education programs, including Palo Alto ATP. Palo Alto CPSP and Veeam VASP, among others. Its relationship with the global services team made it possible to expand the local offer, simplifying the countries' access to these services through the Center of Excellence. Collaborated in the technical vendor onboarding like Quest and UiPath, and in the creation of their services catalog. With a more established offering, he work on the definition, approval, and communication to the countries of the pro services quotas
Dell - Quest 01/06/2019 Dell - Quest President of Quest Software SA - Argentina Sales Engineering and Services Manager - Latam Strategic Solutions Consultant - Information Management Responsibilities Supported the setup of Quest legal entity in Argentina and the spin-off process from Dell. Frequent communication with Payroll, Accounting, Insurance Brokers, Lawyers and other providers. Interaction with corporate teams of Procurement, Treasury, Accounting, Legal, HR, among others. Presales Information Management Team
Dell - Quest President of Quest Software SA - Argentina Sales Engineering and Services Manager - Latam Strategic Solutions Consultant - Information Management Responsibilities Supported the setup of Quest legal entity in Argentina and the spin-off process from Dell. Frequent communication with Payroll, Accounting, Insurance Brokers, Lawyers and other providers. Interaction with corporate teams of Procurement, Treasury, Accounting, Legal, HR, among others. Presales Information Management Team
Casa Mitre 10/01/2007 Casa Mitre IT Manager Responsibilities Startup of the IT area. Purchasing, Quoting, Billing, Treasury, Collections and Accounting processes automation. Those processes improvements were done warranting the business continuity. Monitoring of construction works for buildings renovation. Providers selection and follow-up. Balanced Scorecard Definition. Constant search for improvements. Network, internet access, email, Wi-Fi, Asterisk IP-PBX, IP cameras, PCs, servers and databases maintenance.
Casa Mitre IT Manager Responsibilities Startup of the IT area. Purchasing, Quoting, Billing, Treasury, Collections and Accounting processes automation. Those processes improvements were done warranting the business continuity. Monitoring of construction works for buildings renovation. Providers selection and follow-up. Balanced Scorecard Definition. Constant search for improvements. Network, internet access, email, Wi-Fi, Asterisk IP-PBX, IP cameras, PCs, servers and databases maintenance.
Impsat - Global Crossing 02/04/2003 Impsat - Global Crossing Project Manager Business Process Administrator Responsibilities Led the design, testing, and implementation of a multicountry billing software. Key role inside the OSS project, because it was the output of a system that required an investment of US$20M. This billing software interfaces with Siebel, Infranet (now Oracle BRM) and SAP. Was successfully implemented in Argentina, Brazil, Chile, Colombia, Ecuador, Peru, USA and Venezuela. The project was completed within
Impsat - Global Crossing Project Manager Business Process Administrator Responsibilities Led the design, testing, and implementation of a multicountry billing software. Key role inside the OSS project, because it was the output of a system that required an investment of US$20M. This billing software interfaces with Siebel, Infranet (now Oracle BRM) and SAP. Was successfully implemented in Argentina, Brazil, Chile, Colombia, Ecuador, Peru, USA and Venezuela. The project was completed within
Sky Argentina 06/01/1999 Sky Argentina Software Development & Data Center Manager Responsibilities Performed a key role during the company startup. Configuration and delivery of the required software for the kickoff Direction of software development and data center areas. Standardization of software design and programming. Support the senior management on strategies definition and implementation. Objectives allocation to contributors, focused on achieving those strategies. Also matching the assignment with their
Sky Argentina Software Development & Data Center Manager Responsibilities Performed a key role during the company startup. Configuration and delivery of the required software for the kickoff Direction of software development and data center areas. Standardization of software design and programming. Support the senior management on strategies definition and implementation. Objectives allocation to contributors, focused on achieving those strategies. Also matching the assignment with their
Unifon - Movistar - Telefonica 07/01/1996 Unifon - Movistar - Telefonica Billing Software Analyst Leader ProC Analyst Programmer Responsibilities Led the team responsible for developing and maintaining the billing module of SisCel. Design, development and testing of new features. Billing software adjustments due to changes on the taxes policies and addition of the trunking service. Development of Special Discounts feature requested by Marketing. Construction of billing reports and interfaces. Collaboration on the development of the
Unifon - Movistar - Telefonica Billing Software Analyst Leader ProC Analyst Programmer Responsibilities Led the team responsible for developing and maintaining the billing module of SisCel. Design, development and testing of new features. Billing software adjustments due to changes on the taxes policies and addition of the trunking service. Development of Special Discounts feature requested by Marketing. Construction of billing reports and interfaces. Collaboration on the development of the
